All sales are final and the return of merchandise may be authorized only after a return request has been made. A Return Authorization Number (RAN) will be given. The RAN must be on the outside of the returning package and must be included on all correspondence. Shipping, handling, and crate charges are non-refundable. Approved items are subject to a 25% restocking fee. All returned parts must be new and undamaged. Items modified in any way are not returnable. All authorized returns must be received by Bed Wood and Parts, LLC within 30 days of the original invoice date.
Customers will be charged a minimum 25% handling charge plus freight on refused shipments.
Because Bed Wood and Parts, our suppliers, vendors, and manufacturers have no control over the installation and/or use of their products, we will not be liable, jointly or individually, for personal or property damage caused by the use or misuse of any product we manufacture or sell. No warranty is expressed or implied. We guarantee our products to be free from defects in materials and workmanship at the time the merchandise is shipped or picked up. We will replace or repair any product found to be defective, subject to our inspection. Our guarantee covers replacement or repair of defective merchandise only. Product must be returned freight prepaid for inspection. There is no guarantee on parts that are rusty, modified in any way, chromed, polished, painted, powder coated, or installations using customer csupplied components or other parts.
Claims for damaged or lost merchandise must be made directly with the freight carrier. Merchandise that is shipped via UPS and received damaged must be kept in original carton for their inspection. If you need help making a claim to the freight carrier please call for assistance.